Tag Archives: access issue

SharePoint 2013 Error: The server was unable to save the form at this time or Sorry we are having trouble reaching the server.

Very strange issue and after doing lot of searching and troubleshooting the issue was fixed by the below:

The error was coming in creating a new folder and adding a user for site access.


  • SharePoint Search Host Controller service may need to restart to free up some memory space.
  • Anonymous Authentication was disabled in IIS. – This fixed the issue for me!
  • “minFreeMemoryPercentageToActivateService” attribute is not set to serviceHostingEnvironment Tag in Web.Config.
  • The farm wasn’t updated with at least March 2013 PU / Service Pack 1.

In case of you got “The server was unable to save the form at this time. Please try again.” for a specific user. – If your list has unique permissions and a user/group has permissions only on that list and has limited or no access at the site level, then you run into this error.